Privacy Policy

1. Information We Collect

• When you contact us, make a booking, or create an account, we may collect: name, WhatsApp/phone number, email address, domicile, and details of the service you choose (treatment type, studio, date, and time).
• When you pay a deposit/booking fee, the transaction is processed by our payment provider (Midtrans). We do not store your card data or payment credentials on our servers.
• When you visit our site, we may collect limited technical data (device type, pages visited) via cookies and analytics services.

2. How We Use Information

• To process and confirm your reservation and payment.
• To send booking confirmations, schedule reminders, and information related to the service you requested.
• To respond to questions, complaints, or account-help requests.
• To improve the quality of our service and the experience on our site.

3. Communication via WhatsApp

• We use the WhatsApp Business Platform (Meta) to send booking confirmations, verification codes (OTP), and notifications about your reservation to the WhatsApp number you provide.
• You will only receive messages related to the transaction/service you requested. You can stop receiving messages at any time by replying or contacting us.

4. Sharing With Third Parties

• We do not sell your personal data. We only share data as needed with service providers that support our operations: Midtrans (payment processing), Meta/WhatsApp (notifications), Google (login option and analytics), and our hosting/email providers.
• We may disclose information where required by applicable law.

5. Cookies & Analytics

Our site uses cookies and Google Analytics to understand how visitors use the site so we can improve it. You can disable cookies through your browser settings.

6. Data Security & Retention

We apply reasonable technical and organizational measures to protect your data. Data is kept as long as needed for service purposes or as required by law, then deleted or anonymized.

7. Your Rights

You have the right to request access, correction, or deletion of your personal data, and to withdraw communication consent. To do so, contact us via the details below.

8. Minors

Our services are intended for individuals aged 18 and above. Minors require the consent and supervision of a parent/guardian.

9. Changes to This Policy

This policy may be updated from time to time. The latest version will always be available on this page with an updated revision date.

10. Contact Us

For questions or requests regarding your personal data, contact: